Covid / Brexit News

Covid Restrictions

In accordance with current restrictions our London shop is unfortunately closed to visitors except for local Click & Collect. We support all efforts to control the spread of the virus. We look forward to welcoming customers back in April if measures are eased.

Many customers are asking how they can see samples. We cannot allow visits for this purpose however we can usually help by either sending samples by post or providing our own images of samples or of product examples. We are here to provide additional product information help and advice, please email us.

Our usual delivery services continue to operate as normal. Local customers can 'Click & Collect' (from our East London shop) but not shop or browse.

You can read about the current restrictions here: https://www.gov.uk/guidance/national-lockdown-stay-at-home

 

Brexit and Customs regulations

We are a British business and entirely based in the UK so there is no need to worry about added charges when you purchase (following Brexit) if you are a UK customer.

We import into the UK from our European brands and as such we cover any duty and tax when goods enter the country. Your order is delivered to you from our London warehouses (never direct from our suppliers).

The price you see is therefore the price you pay. All our prices include VAT for the UK.

Product lead times are shown on our website as a rough guide to what is usually typical. The Covid pandemic and new customs regulations following Brexit can add to delivery times. There are currently delays getting goods into the UK. We will always deliver your order as quickly as possible however you should expect lead times to vary more than usual from the estimates shown.

If you purchase for delivery anywhere outside the UK then local import duty and tariffs may apply for which you would be responsible upon delivery. 

 

Thank you for your continued support. Stay well and safe.