Delivery Charges (online orders)

Free parcel delivery on orders over £100 to UK mainland

Whenever possible we use 'Carbon Neutral' accredited courier services for our deliveries. Most of our packaging materials are recycled.

Smaller items will be delivered by one of our trusted courier services (such as DPD Local) with full tracking and other options. Local deliveries may be sent on dedicated door to door courier services in which case we will contact you to arrange a suitable day.

Inside London we can deliver large items that are not suited to courier delivery  (and with item purchase value over £1500) to a room of choice and to any floor (provided there is unobstructed access and there is a suitable lift available if above 1st floor. Otherwise please request a quote).

Outside London deliveries to UK mainland addresses including large furniture items will be to the ground floor entrance wherever possible. Some heavy and large items may be delivered kerbside by pallet or by other methods.

A few oversize/ weight products are excluded from our Free delivery offer such as some solid marble products, and a few super heavy, very large or especially fragile items and these will be chargeable as they require specialist delivery.

For the purpose of safe transportation some products require customer assembly.

You can always request our 'White Glove' delivery services for any order, which includes delivery on a specified day, with room of choice installation, assembly and removal of packaging materials. Access checks are also available. Just ask us for a quotation for these special services.

Trade orders are not included in our standard delivery pricing.